ACCOUNT & COMMUNICATION (11) CORPORATE & BRAND INQUIRIES (9) GIFTS & GIFT CARDS (17) ORDERS (10) PAYMENT & PROMO CODES (10) PRODUCT (5) RETURNS & EXCHANGES (11) SHIPPING (24) TM REWARDS (37) WHERE TO BUY (2)

GIFTS & GIFT CARDS

17 questions found

Where can I buy a gift card?

At this time, TravisMathew allows purchase of gift cards in all TravisMathew retail stores. We will begin to offer gifts cards for sale on travismathew.com in April.

Was this helpful?

Can I return or cancel a gift card?

Gift cards can’t be returned or canceled after purchase.

Was this helpful?

Can I use my legacy gift card online?

TravisMathew legacy gift cards can only be used at TravisMathew retail stores. You can find a store near you by visiting our Stores page here: https://www.travismathew.com/stores

Was this helpful?

Why is my gift card not working?

Your gift card may not be working for the following reasons:

It has a $0 balance.

It can't be combined with PayPal as a form of payment.

It is a legacy gift card, which can only be used at TravisMathew retail stores.

However, if these reasons don't pertain to you, please contact us.

Was this helpful?

Can I use more than one TravisMathew gift card on my order?

Yes, you can redeem up to 10 gift cards per transaction on TravisMathew.com.

Was this helpful?

Do merchandise credits or gift cards expire?

Unless otherwise stated, our gift cards do not expire.

Was this helpful?

Why is my gift card not working?

If you are having trouble using your gift card, please ensure the code you’re attempting to use was purchased and intended for only use by contacting our Online Customer Service team at onlinesupport@travismathew.com or by calling 1-877-969-1952.

Was this helpful?
  • 1
  • 2(current)

DIDN'T QUITE ANSWER YOUR QUESTION?

Reach out to our friendly Customer Service and we’ll gladly lend a hand!

Monday - Friday: 8:00am - 5:00pm (PST)

GET 20% OFF YOUR FIRST ORDER

Stay updated from TravisMathew on exclusive online and in-store offers, new product alerts, store events in your area and more.

*For new customers only. Not valid on Member Exclusive product, luggage or sale items. Cannot be combined with additional offers.